Privacy Policy

Arti Metal, a subsidiary of ROOP METALS PVT LTD ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for business purposes.

1. Information We Collect

1.1 Information You Provide Directly

When you fill out our contact form, quote request form, or communicate with us, we may collect:

• Full name and company name
• Email address and phone number
• Country and shipping address
• Product requirements and application details
• Any other information you choose to provide in messages

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or search terms
• Device type and operating system

1.3 Cookies

We use cookies to improve your browsing experience. Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)

You can disable cookies in your browser settings, though this may affect website functionality.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Process and fulfill orders
• Send product information, technical data sheets, and samples you request
• Improve our website and services
• Send marketing communications (only with your consent)
• Comply with legal obligations
• Prevent fraud and ensure website security

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• ROOP METALS PVT LTD: Our parent company, for business operations
• Service providers: Third-party services that help us operate our website (e.g., Formspree for form processing, Google Analytics for website analytics)
• Legal authorities: When required by law or to protect our legal rights
• Business transfers: In the event of a merger, acquisition, or sale of assets

4. Third-Party Services

4.1 Formspree

We use Formspree (formspree.io) to process form submissions. When you submit a form, your data is processed by Formspree according to their privacy policy. We receive your submission via email.

4.2 Google Analytics

We may use Google Analytics to analyze website traffic. Google Analytics collects anonymized data about your visit. You can opt out using the Google Analytics Opt-out Browser Add-on.

4.3 Google Maps

Our contact page uses Google Maps to display our factory location. Google's privacy policy applies to map interactions.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for secure data transmission. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Business inquiry records are typically retained for 5 years. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format

To exercise these rights, contact us at info@artimetal.in.

8. International Data Transfers

As an export-oriented business, we may transfer your information to countries outside India for business purposes. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our website is intended for business professionals and is not directed at children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: info@artimetal.in
• Phone: +91-98291 37961
• Address: Arti Metal, 03, Hira Bari, Industrial Area Jhotwara, Jaipur, Rajasthan – 302012, India